B-410763.6

Veterans Healthcare Supply Solutions, Inc.

Jan 22, 2015.National Institutes of HealthDepartment of Health and Human Services
Denied

GAO Digest

Veterans Healthcare Supply Solutions, Inc. (VHSS), of Jacksonville, Florida, protests the rejection of its proposal under request for proposals No. NIHJT2014002, issued by the The Department of Health and Human Services, National Institutes of Health to acquire information technology (IT) commodities and solutions. VHSS maintains that the agency unreasonably rejected its proposal. We deny the protest.

Key Facts

Decision date
Jan 22, 2015.
Publicly released
Jan 23, 2015.
Agency
National Institutes of Health
Department
Department of Health and Human Services

Counsel

Protester
Veterans Healthcare Supply Solutions, Inc
Agency
Department of Health and Human Services, National Institutes of Health
Erin V. Podolny
GAO
Office of the General Counsel, GAO
Scott H. Riback, Tania Calhoun

Procurement

Solicitation
NIHJT2014002 (RFP)
Issued by
The Department of Health and Human Services, National Institutes of Health
View on GAO.gov Decision PDFThe outcome, grounds and appearances above are derived deterministically from GAO's published text. The decision on GAO.gov is the source of record.

Research This Decision

Create a free account to open this decision in the GAO Protest workspace: semantic search for similar protests, the citation graph, and the research agent over the whole corpus.

Similar Decisions

Protests that read like this one, ranked by the decision text across the whole corpus rather than by keyword.

Citation Graph

This decision's cited authorities, agency and related protests as an interactive knowledge graph.

Full Decision

Full text of the decision6,222 characters, captured from GAO's own published text Decision PDFOfficial source: GAO.gov

Cases cited

1 case this decision cites, in the order it first names it. 1 of them opens in this app.

Read from the decision's own words with no model involved: the party names and the citation are as the decision prints them. A case named without a citation of any kind carries nothing to read, so it is left out rather than guessed at, and this is a floor on what the decision cites.

Highlights

Veterans Healthcare Supply Solutions, Inc. (VHSS), of Jacksonville, Florida, protests the rejection of its proposal under request for proposals No. NIHJT2014002, issued by the The Department of Health and Human Services, National Institutes of Health to acquire information technology (IT) commodities and solutions. VHSS maintains that the agency unreasonably rejected its proposal.

We deny the protest.

Decision

Matter of: Veterans Healthcare Supply Solutions, Inc.

File: B-410763.6

Date: January 22, 2015

Gary M. Skura, Veterans Healthcare Supply Solutions, Inc., for the protester.

Erin V. Podolny, Esq., Department of Health and Human Services, National Institutes of Health, for the agency.

Scott H. Riback, Esq., and Tania Calhoun, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision.

DIGEST

Protest challenging agency’s evaluation of proposals is denied where record shows that agency’s evaluation was reasonable and consistent with the terms of the solicitation and applicable statutes and regulations.

DECISION

Veterans Healthcare Supply Solutions, Inc. (VHSS), of Jacksonville, Florida, protests the rejection of its proposal under request for proposals No. NIHJT2014002, issued by the The Department of Health and Human Services, National Institutes of Health to acquire information technology (IT) commodities and solutions. VHSS maintains that the agency unreasonably rejected its proposal.

We deny the protest.

The RFP contemplates the award of multiple government-wide, indefinite-delivery, indefinite-quantity contracts to provide an array of IT commodities and solutions for a 10-year period. In general, the RFP contemplates award on a best-value basis, considering price and several non-price factors, with the non-price factors deemed significantly more important than price. RFP § M.1.3.

The RFP provided for a two-step evaluation process. Under step 1, proposals were to be evaluated on a “go/no-go” basis. RFP § M.1.1. Among other things, offerors that were proposing as value added resellers (VARs) were required to provide evidence from the manufacturers of the products being proposed showing that the offeror is, in fact, an authorized reseller of the products being offered. Id.. The RFP specifically advised offerors that a proposal would be rejected without further consideration if the evidence of a firm’s status as an authorized reseller of the products being offered was not provided. Id.

Firms could offer either as VARs or as original equipment manufacturers.

The record shows that VHSS’s proposal was rejected because the firm was proposing as a VAR but did not include evidence from the manufacturers of the products being offered that VHSS was, in fact, an authorized reseller of their respective products. VHSS does not contend that its proposal included the required information, but instead maintains that the RFP’s instructions were vague concerning the requirement for submitting the information at issue. VHSS argues that the agency could have asked for the information when it became apparent that it was not included in the proposal.

VHSS’s proposal also was rejected because it failed to demonstrate that the firm had been in business for three years with revenues of at least $5 million annually. RFP § M.1.1. Since we conclude that the agency properly rejected the firm’s proposal for failing to include evidence to demonstrate that it is an authorized reseller of the products it proposed, we need not consider this additional reason for the rejection of VHSS’s proposal.

We find no merit to VHSS’s protest. In reviewing protests challenging an agency’s evaluation of proposals, our Office does not independently evaluate proposals; rather, we review the agency’s evaluation to ensure that it is reasonable and consistent with the terms of the solicitation and applicable statutes and regulations. SOS Int’l, Ltd., B-402558.3, B-402558.9, June 3, 2010, 2010 CPD ¶ 131 at 2. The agency’s evaluation here was unobjectionable.

The RFP specifically provided as follows:

If the proposal does not demonstrate that it meets the [RFP’s] minimum requirements [relating to compliance with various energy efficiency standards] . . . and for VARs, evidence from the respective manufacturers that they are Authorized Resellers of the products proposed, the proposal will be determined unacceptable and ineligible for further consideration for award.

If the proposal does not demonstrate that it meets the [RFP’s] minimum requirements [relating to compliance with various energy efficiency standards] . . . and for VARs, evidence from the respective manufacturers that they are Authorized Resellers of the products proposed, the proposal will be determined unacceptable and ineligible for further consideration for award.

RFP § M.1.1. Elsewhere, the RFP’s instructions were equally clear:

Offerors proposing as VARs are required to be Authorized Resellers for all products the offeror proposes to resell under the contract. To this end, offerors proposing as VARs must provide evidence from the respective manufacturer substantiating that they are Authorized Resellers for all products proposed . . . .

Offerors proposing as VARs are required to be Authorized Resellers for all products the offeror proposes to resell under the contract. To this end, offerors proposing as VARs must provide evidence from the respective manufacturer substantiating that they are Authorized Resellers for all products proposed . . . .

RFP § L.4.3(a) (emphasis supplied).

There is no basis for our Office to conclude that the agency’s actions were improper here. Contrary to VHSS’s protest, there was nothing vague about the RFP’s instructions or evaluation criteria. On the contrary, they explicitly require VARs to submit evidence from their respective manufacturers showing that they are authorized resellers of the products being proposed, and provide for the rejection of a proposal without further consideration in the absence of the required information. As a result, we have no basis to question the reasonableness of the agency’s rejection of the protester’s proposal.

The protest is denied.

This is a verbatim capture of GAO's own published decision. Nothing is summarized or reworded, and the sections run in the order GAO wrote them. One thing is moved: GAO collects its numbered notes at the foot of the document, and each is shown here under the paragraph that first cites it, with its own number carrying you back. A note the decision never cites stays where GAO printed it.

Related Decisions

Same Agency

Same Year

Newsletter

New decisions every Monday

GovConDash Weekly lists the decisions GAO, the boards, the courts and SBA OHA released that week, alongside the FAR Overhaul deviations and proposed rules that reach every contractor. Free.

Free, weekly, and one click to unsubscribe. We send a confirmation email first. See our Privacy Policy.