B-403461.2

Training Management Solutions, Inc.

Sep 29, 2010.ArmyDepartment of War
DeniedCorrective Action

GAO Digest

Training Management Solutions, Inc. (TMSI), of Phoenix, Arizona, protests the corrective action taken by the Department of the Army under request for proposals (RFP) No. W91QF4-10-R-0021 for digital training management system sustainment. In response to TMSI's earlier protest, the agency took corrective action, and we dismissed the protest as academic. See Training Mgmt. Solutions, Inc., B-403461, Aug. 19, 2010. The protester challenges the corrective action on multiple grounds, arguing that the contracting officer abused his discretion. We deny the protest.

Key Facts

Decision date
Sep 29, 2010.
Publicly released
Sep 29, 2010.
Agency
Army
Department
Department of War

Formerly the Department of Defense

Decided by
Lynn H. Gibson, Acting General Counsel

Counsel

Protester
Don Pruitt
Agency
Department of the Army
GAO
Office of the General Counsel, GAO
Kenneth Kilgour, Christine S. Melody

Procurement

Solicitation
W91QF4-10-R-0021 (RFP)
Instrument
Contract
Issued by
Department of the Army
View on GAO.gov Decision PDFThe outcome, grounds and appearances above are derived deterministically from GAO's published text. The decision on GAO.gov is the source of record.

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Full Decision

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Cases cited

6 cases this decision cites, in the order it first names them. No published copy of any of them was confirmed, so each is shown without a link.

Training Mgmt. Solutions, Inc.B-403461B-298164.2B-298164.2B-298288Triton Marine Constr. Corp.B-250856Paramount Group, Inc.B-298082MVM, Inc.B-254392.8

Read from the decision's own words with no model involved: the party names and the citation are as the decision prints them. A case named without a citation of any kind carries nothing to read, so it is left out rather than guessed at, and this is a floor on what the decision cites.

Highlights

Training Management Solutions, Inc. (TMSI), of Phoenix, Arizona, protests the corrective action taken by the Department of the Army under request for proposals (RFP) No. W91QF4-10-R-0021 for digital training management system sustainment. In response to TMSI's earlier protest, the agency took corrective action, and we dismissed the protest as academic. See Training Mgmt. Solutions, Inc., B-403461, Aug. 19, 2010. The protester challenges the corrective action on multiple grounds, arguing that the contracting officer abused his discretion.

Decision

Matter of: Training Management Solutions, Inc.

File: B-403461.2

Date: September 29, 2010

Don Pruitt for the protester.

LTC Dana J. Chase, Department of the Army, for the agency.

Kenneth Kilgour, Esq., and Christine S. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision.

DIGEST

Protest challenging agency's corrective action, which was to amend the solicitation, request new proposals, and make a new award decision, is denied where the agency reasonably determined that the solicitation's evaluation criteria were stated inaccurately, and the corrective action was necessary to remedy the error.

DECISION

Training Management Solutions, Inc. (TMSI), of Phoenix, Arizona, protests the corrective action taken by the Department of the Army under request for proposals (RFP) No. W91QF4-10-R-0021 for digital training management system sustainment. In response to TMSI's earlier protest, the agency took corrective action, and we dismissed the protest as academic. See Training Mgmt. Solutions, Inc., B-403461, Aug. 19, 2010. The protester challenges the corrective action on multiple grounds, arguing that the contracting officer abused his discretion.

We deny the protest.

The original RFP contained three technical evaluation factors--technical approach, management and staffing, and past performance. When combined, those factors were significantly more important than cost/price. Original RFP at 41. Three offerors, including the awardee and the protester, submitted proposals. The earlier protest followed contract award.

In response to that protest, the agency announced it would take the following corrective action: amend the solicitation to reflect that the combination of the technical factors is approximately equal to (not significantly more important than) price; accept revised proposals; reevaluate; and make a new award decision. The contracting officer asserts that the protest warranted corrective action for two main reasons. The protester complained that it had not been accorded the opportunity to respond to negative past performance information, as required by Federal Acquisition Regulation sect. 15.306. The contracting officer saw reopening the competition to allow the protester to respond as "the only way to remedy the agency error in evaluating adverse past performance information." Contracting Officer's Statement of Facts at 2. The contracting officer also discovered an error in section M of the RFP; contrary to the terms of the original RFP, the agency did not intend for the technical factors to be significantly more important than cost/price. Accordingly, the RFP was amended to state that all evaluation factors other than cost/price, when combined, are approximately equal to cost/price. Id. at 3.

We see no basis to object to the agency's corrective action. The contracting officer states that the original RFP was in error when it identified the combined technical factors as significantly more important than cost/price. Contracting Officer's Statement of Facts at 3. A contracting agency properly may take corrective action in order to rectify an error in the solicitation concerning the basis for award, where there is no evidence that the agency acted in other than good faith. Alfa Consult S.A., B-298164.2, B-298288, Aug. 3, 2006, 2006 CPD para. 127 at 2. Here, the agency reasonably remedied the misstatement of the relative weight of the evaluation factors by amending the solicitation and requesting revised proposals.

As the contracting officer noted, the protester could have been permitted to respond to the negative past performance information if the agency had simply reopened the competition and conducted discussions, without amending the RFP. Contracting Officer's Statement of Facts at 2. The need to permit the protester to respond to the negative past performance information is therefore not an independent basis for amending the RFP.

The protester argues that the agency in fact acted in bad faith and that its corrective action intentionally favored the prior awardee. See Comments, Sept. 12, 2010 at 7. The protester offers no evidence to support its assertion of agency bias, other than its own bare allegation that the agency's actions improperly favored the awardee. Government procurement officials are presumed to act in good faith, and we will not attribute unfair or prejudicial motives to them on the basis of inference or supposition. Triton Marine Constr. Corp., B-250856, Feb. 23, 1993, 93-1 CPD para. 171 at 6. In the absence of any evidence of bias in the record, we see no merit to this protest allegation.

The protester also asserts, correctly, that the agency's corrective action does not address certain of the protester's original protest grounds. For example, the protester asserted in the underlying protest that the awardee had an unmitigated conflict of interest. There is currently no contract award and, therefore, no alleged violation of procurement regulation or statute to protest. The protester's allegations are premised on the agency making award to the same firm again, and, because they anticipate allegedly improper agency action, they are speculative and premature. Paramount Group, Inc., B-298082, June 15, 2006, 2006 CPD para. 98 at 6-7. Our Office will not assume in advance that an agency will conduct its procurements improperly. Id.

The protester also argues that the prior awardee was not able to begin timely performance of the contract and that the agency's corrective action fails to address this allegation. Whether a contractor is able to begin timely performance is a matter of contract administration, which is the responsibility of the agency and not for consideration by our Office. See Bid Protest Regulations, 4 C.F.R. sect. 21.5(a) (2010); Securiguard, Inc.; Vance Uniformed Protection Servs.; MVM, Inc., B-254392.8 et al., Feb. 9, 1994, 94-1 CPD para. 92 at 6.

The protest is denied.

Lynn H. Gibson

Acting General Counsel

This is a verbatim capture of GAO's own published decision. Nothing is summarized or reworded, and the sections run in the order GAO wrote them. One thing is moved: GAO collects its numbered notes at the foot of the document, and each is shown here under the paragraph that first cites it, with its own number carrying you back. A note the decision never cites stays where GAO printed it.

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