B-413854

T. S. Marshall & Associates, Inc.

Dec 15, 2016.Department of Homeland SecurityDepartment of Homeland Security
DeniedTechnical EvaluationSmall Business

GAO Digest

T.S. Marshall & Associates, Inc., of Seattle, Washington, protests the issuance of a task order to Beacon Training Services, Inc., of Richardson, Texas, under request for quotations (RFQ) No. HSSCCG-16-Q-00145, issued by the Department of Homeland Security, United States Citizenship and Immigration Services (USCIS), for a series of workforce development seminars. T.S. Marshall argues that the agency improperly found its quotation technically unacceptable. We deny the protest.

Key Facts

Decision date
Dec 15, 2016.
Publicly released
Dec 16, 2016.
Agency
Department of Homeland Security
Department
Department of Homeland Security
Decided by
Susan A. Poling, General Counsel

Counsel

Protester
T.S. Marshall & Associates, Inc
Agency
Department of Homeland Security
Beth Sturgess, Mark A. Allen, Eric Crane, Joshua Kranzberg
GAO
Office of the General Counsel, GAO
Robert T. Wu, Scott H. Riback

Procurement

Awardee
Beacon Training Services, Inc.
Solicitation
HSSCCG-16-Q-00145 (RFQ)
Instrument
Task order
Issued by
Department of Homeland Security
View on GAO.gov Decision PDFThe outcome, grounds and appearances above are derived deterministically from GAO's published text. The decision on GAO.gov is the source of record.

Research This Decision

Create a free account to open this decision in the GAO Protest workspace: the grounded legal brief, semantic search for similar protests, the citation graph, and the research agent over the whole corpus.

Grounded AI Case Analysis

A verified legal brief: the holding, each protest ground with its determination, key amounts, cited authorities and practitioner takeaways, every quote checked against the decision text.

Similar Decisions

Protests that read like this one, ranked by the decision text across the whole corpus rather than by keyword.

Citation Graph

This decision's cited authorities, agency and related protests as an interactive knowledge graph.

Full Decision

Full text of the decision5,066 characters, captured from GAO's own published text Decision PDFOfficial source: GAO.gov

Cases cited

1 case this decision cites, in the order it first names it. 1 of them opens in this app.

Read from the decision's own words with no model involved: the party names and the citation are as the decision prints them. A case named without a citation of any kind carries nothing to read, so it is left out rather than guessed at, and this is a floor on what the decision cites.

Highlights

T.S. Marshall & Associates, Inc., of Seattle, Washington, protests the issuance of a task order to Beacon Training Services, Inc., of Richardson, Texas, under request for quotations (RFQ) No. HSSCCG-16-Q-00145, issued by the Department of Homeland Security, United States Citizenship and Immigration Services (USCIS), for a series of workforce development seminars. T.S. Marshall argues that the agency improperly found its quotation technically unacceptable.

We deny the protest.

Decision

Matter of: T. S. Marshall & Associates, Inc.

File: B-413854

Date: December 15, 2016

T.S. Marshall, T.S. Marshall & Associates, Inc., for the protester.

Beth Sturgess, Esq., Mark A. Allen, Esq., Eric Crane, Esq., and Joshua Kranzberg, Esq., Department of Homeland Security, for the agency.

Robert T. Wu, Esq., and Scott H. Riback, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision.

DIGEST

Protest that agency unreasonably found the protester’s quotation technically unacceptable is denied where the record shows that protester proposed items that were not included on its Federal Supply Schedule contract.

DECISION

T.S. Marshall & Associates, Inc., of Seattle, Washington, protests the issuance of a task order to Beacon Training Services, Inc., of Richardson, Texas, under request for quotations (RFQ) No. HSSCCG-16-Q-00145, issued by the Department of Homeland Security, United States Citizenship and Immigration Services (USCIS), for a series of workforce development seminars. T.S. Marshall argues that the agency improperly found its quotation technically unacceptable.

We deny the protest.

BACKGROUND

The solicitation was issued as a small business set-aside on June 29, 2016, to holders of Federal Supply Schedule (FSS) contracts under Special Item Number 874-4, Training Services. RFQ at 1. Under the FSS contracts, vendors may offer commercially-available off-the-shelf training courses and/or professional services in support of the development of new courses or subject matter. Contracting Officer’s Statement at 2; Agency Report (AR), exh. 7, Professional Service Schedule, at 35. The RFQ contemplated the award of a fixed-price task order for a series of seminars for USCIS employees. The required seminars to be provided are: Business Writing & Grammar, Conflict Management, Critical Thinking & Problem Solving, Leadership for Non-Supervisors, and Managing Multiple Projects. RFQ Statement of Work (SOW), at 1-2. Award was to be made to the vendor offering the lowest-priced, technically-acceptable quotation. RFQ at 3. Technical acceptability was defined as meeting the SOW’s requirements, adherence to the RFQ’s delivery schedule, and acceptable or neutral past performance. RFQ at 4.

The agency found the protester’s quotation technically unacceptable because it did not have the required courses on its FSS contract, or hourly rates for professional services that would be required to develop the courses. AR, exh. 11, Award Summary; Contracting Officer’s Statement at 1. Specifically, the agency found that only one of the five required courses was included on T.S. Marshall’s FSS contract, and also that the firm did not have hourly rates for curriculum development services. Contracting Officer’s Statement at 2. Award was made to Beacon Point at a price of $891,930 which was higher than the price quoted by T.S. Marshall.

DISCUSSION

T.S. Marshall argues that the agency improperly evaluated its quotation as technically unacceptable. The firm contends that if the content of the courses on its schedule contract are considered, not just their titles, it does offer the required courses. Protest at 1. The firm also asserts that it has labor hour rates for a course developer included on its FSS contract. Id.

When an agency announces its intention to order from an existing FSS contract, all items quoted and ordered are required to be on the vendor’s schedule contract as a precondition to its receiving the order. U.S. Investigations Services, Professional Services Division, Inc., B-410454.2, Jan 15, 2015, 2015 CPD ¶ 44 at 3.

Our review of the record, including T.S. Marshall’s quotation, confirms the agency’s conclusion that four of the five courses offered by the protester are not included on its schedule contract. Specifically, with the exception of the Leadership for Non-Supervisors course, T.S. Marshall’s FSS contract does not include any of the other required courses. The record also shows that T.S. Marshall’s FSS contract did not include any professional services labor hour rates for developing new courses or subject matter under SIN 874-4. Finally, although the protester argues that the underlying content being solicited by the agency is encompassed in the courses included on its FSS contract, a review of T.S. Marshall’s FSS contract shows that it is for the provision of “off-the-shelf training packages” that do not include the courses solicited by the agency.

The protest is denied.

Susan A. Poling

General Counsel

This is a verbatim capture of GAO's own published decision. Nothing is summarized or reworded, and the sections run in the order GAO wrote them. One thing is moved: GAO collects its numbered notes at the foot of the document, and each is shown here under the paragraph that first cites it, with its own number carrying you back. A note the decision never cites stays where GAO printed it.

Related Decisions

Same Agency

Same Protest Ground

Same Year

Newsletter

New decisions every Monday

GovConDash Weekly lists the decisions GAO, the boards, the courts and SBA OHA released that week, alongside the FAR Overhaul deviations and proposed rules that reach every contractor. Free.

Free, weekly, and one click to unsubscribe. We send a confirmation email first. See our Privacy Policy.